Eyeglasses typically ship in 1-2 business days (Mon-Fri). It can sometimes be challenging to keep up with the high demand for our product. Please know that we are doing the best we can to get orders out promptly.
We typically ship out orders in 1-2 days. When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. If you are having trouble viewing this information, feel free to contact us.
We work hard to lower our shipping costs to pass those savings on to you. Right now, we offer free shipping for orders £25 and over. Otherwise, we charge on a case-by-case basis and may include additional processing and handling fees. Keep your eye out for free shipping and other promotions that we offer to our exclusive mailing list.
On the last page before your click "complete my purchase" there will be two boxes where you can enter your discount codes or gift card code. Once you have entered either of these codes click "Apply". Your total amount will be updated to reflect the discount. Now press "complete my purchase". You cannot enter coupon codes if you click the "pay with PayPal" option or combined with other discount codes and also when signing up for subscriptions as when signing up for a subscription you are already receiving a 10% discount, you have to use the direct checkout feature to enter a code. Please contact us with any problems.
Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.
If you find that you’re not completely satisfied with our products, we will gladly issue you a refund. All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our product/service.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
We know that shopping online can get tricky when guessing sizes. Because we are so confident with our gender-neutral designs, you can order Teddith glasses and if they don't fit the way you like, send them back within 30-days for an exchange or refund!
Conditions to return/exchange:
Send an email to email@example.com and briefly explain whether you would like to return or exchange your glasses. Please include a proof of purchase with your email.
Our Returns team will give our our return mail address - neatly package the glasses the same way you received them and post them*. Keep the receipt and send the tracking number to our Returns team so we know when to expect it.
Once the glasses arrive at our HQ we will inspect them and proceed accordingly. Refunds/exchanges will not be processed for damaged glasses.
Please note that we need to receive your return within 30 days of purchase - allow ample time for return postage. Glasses received after 30 days of your purchase with incur a $10 processing fee.
If you are exchanging for a different style - don't stress - we will get the new pair safely to your home!
* Customers are responsible for return postage costs from your residence to our HQ.
High Energy Visible (HEV) blue light emits from most digital devices and electronics like LED lights, TV, computer, phone and tablets. HEV blue light has shorter wavelength than other lights in the visible spectrum causing light to scatter more, decrease contrast and strain the eyes.
Digital eyestrain due to blue light exposure is a medical issue with serious symptoms that can affect learning and work productivity. Symptoms of digital eyestrain, or computer vision syndrome, include blurry vision, difficulty focusing, dry and irritated eyes, headaches, neck and back pain. Digital eyestrain has overtaken carpal-tunnel syndrome as the number one computer-related complaint.
Most definitely! All Teddith glasses feature gender-neutral designs, constructed using high quality TR material that can accomodate for wider faces without uncomfortable pressure, as well as fitting smaller faces nice and snug.